Credential status: valid, revoked, suspended, not verified

When online, the wallet itself checks whether the institution has revoked a credential; the badge shows the result and when it was last checked.

Topics in this guide

Steps

Step 1: Look at the status badge on the credential page
What each one means is in the table below.
Document detail
Step 2: If you see “Not verified”, go online
It is checked by itself once you are connected. To check right away, tap Check now.
Step 3: If it is revoked or suspended, contact the institution
The credential can no longer be presented. Contact the issuer or get a new one.

Credential statuses
Badge	What it means	What to do
Valid · checked …	The institution has not revoked it; the time of the last check is shown.	Nothing to do.
Revoked	“The issuer has revoked this credential.” It can no longer be presented.	Contact the issuer or get a new one.
Suspended	The issuer has temporarily suspended it; it cannot be presented while suspended.	Contact the issuer. When the suspension is lifted you get a “valid again” notification.
Not verified	The last check is older than 24 hours or never happened (usually there was no internet). You can still show the credential.	Go online or tap Check now.
Expired	The credential has expired; it can no longer be presented.	Get a new one from the issuer.

Short-lived credentials (e.g. a student certificate) have no status list; their validity is kept short instead.
Revocations and suspensions also appear as notifications when you open the app.
Refreshing copies is a separate thing: Expiry and refreshing copies.