The in-app page and “Continue in the browser”
The identity verification page opens inside the app; if the camera does not work there, you can continue the same page in your phone's browser.
Topics in this guide
Before you start
- You have started identity verification.
Steps
Step 1: Look at the top bar
Cancel is on the left, the page address and a lock icon in the middle, a browser icon on the right. The lock shows a secure connection.
Step 2: Check the address
This window only opens the pages of the Tamga identity service and the identity verification provider; other links open outside the window.
Step 3: If needed, tap Continue in the browser
The current page opens in your phone's browser in a temporary session. Finish the steps there; do not close the browser.
Step 4: Return to the wallet
When the steps are done, you are back in the wallet automatically.
Good to know
- The window's session data (cookies) belongs only to this window and is deleted when it closes.
- Screenshots cannot be taken in this window; your document and face are shown on screen.
- If you tap Cancel, nothing is done; the app says “Identity verification was cancelled.”
- The page that opens is the privacy notice of the Tamga identity service. Tamga Wallet’s own privacy policy is in Settings → About.
Related guides
- Verify your identityYou verify once remotely with your ID card or passport and your face; the result is an identity credential on your phone that institutions recognise you by.
- If identity verification failsIf verification stops halfway or does not pass, read the message, fix the conditions and start again from the home screen.